Terms of service

Terms of Service

Zayvia Naturals

Welcome to Zayvia Naturals. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website or purchasing any product from Zayvia Naturals, you confirm that you are at least 18 years of age (or have parental/guardian consent) and that you agree to these Terms of Service. If you do not agree, please do not use our website or services.

2. Products & Information

  • Zayvia Naturals sells herbal supplements and natural formulas, including but not limited to Ashwagandha capsules.

  • All product descriptions, images, and information are provided for general informational purposes only.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease. They are not a substitute for professional medical advice.

  • Always consult a qualified healthcare professional before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

3. Orders & Pricing

  • All prices are listed in PKR (Pakistani Rupees) and are subject to change without prior notice.

  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

  • Once an order is placed, you will receive an order confirmation. This does not guarantee acceptance of the order until it is dispatched.

4. Payment

  • Payment can be made via Cash on Delivery, bank transfer, Easypaisa/JazzCash, or any method displayed at checkout.

  • You agree to provide accurate and complete payment and delivery information.

  • Zayvia Naturals is not responsible for delays or failures caused by incorrect information provided by the customer.

5. Shipping & Delivery

  • Orders are typically processed and dispatched within 1–3 business days.

  • Delivery times may vary depending on your location and courier service.

  • Zayvia Naturals is not liable for delays caused by couriers, natural events, or circumstances beyond our control.

  • Risk of loss or damage to products passes to you upon delivery.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy for full details on eligibility, timelines, and procedures.

7. Intellectual Property

  • All content on this website, including the Zayvia Naturals name, logo, text, images, and product designs, is the property of Zayvia Naturals and is protected by applicable laws.

  • You may not copy, reproduce, distribute, or use our content without prior written permission.

8. User Responsibilities

By using our website, you agree not to:

  • Provide false or misleading information.

  • Use the website for any unlawful or fraudulent purpose.

  • Attempt to interfere with the website's security or functionality.

  • Resell or redistribute our products without authorization.

9. Limitation of Liability

  • Zayvia Naturals shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

  • Results from herbal supplements may vary from person to person, and we do not guarantee specific outcomes.

10. Health Disclaimer

Our products are herbal and natural, but individual results may vary. Zayvia Naturals makes no claims that our products will cure or treat any medical condition. Always seek the advice of a physician or qualified health provider regarding any medical concerns.

11. Privacy

Any personal information you provide (such as name, address, phone number, and email) will be used solely for order processing, delivery, and communication. We do not sell or share your information with third parties except as necessary to fulfill your order.

12. Changes to Terms

Zayvia Naturals reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our website constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

14. Contact Us

For any questions or concerns regarding these Terms of Service, please contact us:

Zayvia Naturals

  • 📧 Email: zayvianaturals@gmail.com

  • 📞 Contact: 03257796098